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Lead Business Agreement (ConnectFix) – with Liability Disclaimer

1. Agreement Overview

Parties:

  • Lead Provider: ConnectFix (referred to as the "Provider")

  • Service Company: HVAC, plumbing, electrical, roofing, and other trade contractors (referred to as the "Company")

Purpose:
ConnectFix provides lead generation services by connecting potential customers with trade companies.
ConnectFix is not responsible for the quality of the services provided by the Company or any damages caused.

2. Lead Service Agreement

This agreement defines the terms under which ConnectFix delivers customer leads to trade companies.

  • The Provider acts only as a lead source and is not responsible for the execution or results of services.

  • The Company assumes full responsibility for interacting with customers and delivering services.

3. Lead Generation Services

  • Leads are provided electronically (CRM/email) and are exclusive to the receiving Company.

  • ConnectFix does not guarantee lead accuracy, conversion, or outcome.

  • The Company is responsible for lead follow-up, service delivery, and client management.

4. Liability Disclaimer

Service Quality:

  • The Provider holds no responsibility for the quality or completion of the Company’s work.

  • The Company is liable for all outcomes related to its services.

Customer Damages:

  • ConnectFix is not liable for any customer damages, injuries, or losses related to the Company’s services.

  • The Company handles all disputes or legal claims from customers.

Lead Quality:

  • The Provider does not guarantee lead quality, accuracy, or sales conversion.

  • The Company cannot hold the Provider liable for low-performing leads.

Legal Compliance:

  • The Provider is not liable for any legal violations by the Company.

  • The Company shall indemnify ConnectFix from all such liabilities.

5. Company Responsibilities

  • Deliver quality services and comply with all applicable laws.

  • Resolve all customer complaints or disputes directly.

  • Protect all personal data and adhere to privacy and marketing standards.

  • Use leads solely for their intended purpose and never resell or misuse information.

6. Advertising & Marketing

  • The Provider handles digital advertising (e.g., Google, Meta) to generate leads.

  • The Company may advertise independently but must ensure truthfulness and legal compliance.

  • ConnectFix is not responsible for claims from Company-made ads.

7. Data Protection & Privacy

  • The Provider adheres to CASL and PIPEDA regulations.

  • The Company must use customer data responsibly and obtain consent before promotions.

  • Any misuse will result in immediate termination of this agreement.

8. Termination

  • Either party may terminate this agreement with 30 days’ written notice.

  • ConnectFix may terminate immediately if the Company:

    • Engages in illegal or fraudulent practices

    • Repeatedly receives customer complaints

    • Violates privacy laws or breaches contract terms

9. Dispute Resolution

  • Disputes will first be addressed through negotiation.

  • Legal actions will follow the laws of Ontario, Canada.

  • Jurisdiction: Newmarket Court, Ontario.

10. Term & Renewal

  • Agreement is valid for 1 year from registration.

  • Automatically renews annually unless terminated in writing.

  • Terms remain unless changed by written agreement.

Appendix – Website Disclaimer
(Display Below Form or in Contract Page)

"ConnectFix acts only as a lead provider and bears no responsibility for the quality, outcome, or damages resulting from services rendered by third-party companies. All service-related issues, disputes, and claims are the sole responsibility of the service provider (the Company)."

Please review the agreement.
You can return to the registration form after reading.

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